Order & Delivery
Where We Ship
We currently ship to the continental United States, Canada, and worldwide using standard shipping services.
Free shipping is available on select items. Eligibility will be clearly indicated on the product page at checkout.
Order Processing Times
Non–Pre-Order Items (Including Final Sale Items)
Ready-to-ship items are processed and dispatched within 4–5 business days of purchase. Once your order ships, you will receive an email confirmation with your tracking number.
Delivery timelines will vary depending on your location.
Custom-Made & Made-to-Order Items
Our custom-made and made-to-order pieces are created specifically for you. Production begins only after your order is placed.
These items require 2–3 weeks for production and international shipment from Nigeria.
Once the shipment arrives at our US warehouse, it is processed and forwarded to your delivery address. Tracking details will be provided once your order is in transit.
Estimated Delivery Times
Please note that all delivery dates are estimates. While we work hard to stay on schedule, timelines may be affected by customs processing, carrier delays, weather conditions, or other factors beyond Dua Menka’s control.
Order Changes & Cancellations
Orders may be canceled at any time before shipment. Once an order has been shipped, it cannot be canceled.
Questions About Your Order?
If you have any inquiries regarding your order or delivery, please contact us at help@duamenka.com. Our team will be happy to assist you.
Thank you for choosing Dua Menka. We can’t wait for you to receive your order!